Last-mile delivery, from fulfillment to doorstep

Hexalog intelligently matches carriers, optimizes routes, provides real-time tracking, and manages reverse logistics to deliver a faster, more reliable customer experience.

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Last-mile delivery van
Parcel delivered to a customer doorstep
Delivery rider on a last-mile route

29,000+ pincodes

From fulfillment to doorstep, run as one network

One network for fulfilment, carrier selection, dispatch, and last-mile delivery every shipment auto-routed by destination, service level, and cost, across 29,000+ pin codes and 80+ trade corridors.

Forward and reverse logistics run on one connected network, full visibility from dispatch to doorstep, and faster returns get inventory back into circulation quicker.

Pan India

Pincodes served

Plus 80+ trade corridors

0%

On-time delivery

Blended across the network

0%

Live tracking

Across the shipment lifecycle

0%faster

Returns cycle

RTO reconciled in-chain

One network, not a single courier

Carrier selection for every order

On cost and speed, parcel by parcel

End-to-End live tracking

From dispatch to doorstep, pan India

Proactive NDR alerts

Flagged before a delivery fails

Returns on one chain

One network, faster inventory recovery

The Hexalog Way

Factory

Goods ready

Consolidation

QC’d before freight

Freight

Air & sea

Customs

Cleared in-house

Warehousing

Close to demand

Value-add

Labelled, kitted, QC'd

Last mile

29,000+ pin codes

Doorstep

Delivered on time

01

A network, not a courier

Pan India · 80+ trade corridors

Access one integrated delivery network instead of managing multiple courier partners. Deliver across India and global markets through a single logistics partner.

02

Intelligent carrier allocation

Cost and speed optimized

Each order is scored at dispatch against the deadline it carries and the cost of every viable lane. The carrier that wins on both takes the shipment. The next order may go a different way.

03

Tracking the customer keeps

SMS · WhatsApp · Email

Keep customers informed with real-time delivery updates, live tracking, and proactive notifications that reduce failed delivery attempts.

04

Returns inside the same chain

RTO and reverse pickup

Returns move through the same connected delivery network, enabling faster pickups, quicker inventory recovery, and a more efficient returns process.

Connected technology predictable deliveries

The orchestration layer matches carriers, routes shipments and keeps the customer in the loop, so the final leg runs itself.

Carrier matching

Automatically assign the right delivery partner for each order.

Smart routing

Selects the fastest, most reliable delivery paths.

Delivery insights

Measure delivery success, delays and customer satisfaction.

Dashboard tracking

Manage forward, return and exception flows from one platform.

Customer connect

Send tracking, ETA and updates over SMS, WhatsApp and email.

Returns loop

Reverse pickups booked and reconciled on the same network.

Frequently asked questions

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Freight forwarding moves goods across borders and into the destination country, while last-mile delivery completes the final journey from the local hub to the customer's doorstep. With Hexalog, both services work together as one connected supply chain under a single logistics partner.

No. Instead, Hexalog connects you to a network of trusted delivery partners and intelligently selects the best-fit carrier for every shipment based on destination, service levels, and cost. This provides broader coverage and more reliable delivery performance than relying on a single fleet.

The 97% on-time delivery rate reflects performance across our entire carrier network. Intelligent carrier allocation helps maintain consistent delivery performance across both metro cities and remote pin codes.

Customers receive real-time tracking, live delivery updates, and estimated arrival notifications through SMS, WhatsApp, or email. Proactive communication helps reduce failed delivery attempts and improves the overall delivery experience.

Returns and reverse pickups are managed through the same connected delivery network. This streamlines reconciliation, accelerates inventory recovery, and helps businesses process returns faster and more efficiently.