Know exactly where your shipment is.
Every Hexalog shipment moves through one system — origin pickup, customs, the value-add floor and last mile all report to the same ledger. Enter your Shipment Ref number to see the current status.
What each status means.
01
Shipment booked
Your order is in the system with a Shipment Ref (HTL/HXL) number, lane and mode confirmed.
02
Picked up at origin
We collect at the factory gate and the box enters our network — no waiting on a supplier or a broker.
03
At the consolidation hub
QC, label, kit, and document on one floor. Defects caught before they leave the building.
04
Export customs cleared
Origin documentation filed and cleared by our own desk before the cargo moves.
05
In transit
Moving by air, sea or rail on the mode picked for this shipment, tracked leg by leg.
06
Arrived at destination
Landed at the destination port or airport and queued for import formalities.
07
Import customs cleared
HSN, BIS, FSSAI and duty handled in-house, so release is not waiting on a third party.
08
At the fulfilment centre
Received at the value-add centre for QC, labelling, kitting or storage as your order requires.
09
Out for delivery
On the last-mile route to the buyer across 29,000+ pincodes, with live tracking shared.
10
Delivered (POD)
Proof of delivery captured and reconciled against the order in one ledger.
The network behind every update.
Statuses are only as good as the operation reporting them — these are the floors, docks and desks your shipment actually passes through.
Why tracking with Hexalog is different.
One platform. Total supply chain control
Freight, customs, fulfilment and last mile report into a single system, so every status you see comes from the team that actually did the work.
No-frills pricing, transparent costing
Cost and transit are modelled at PO time. One invoice at the end covers every leg — no surcharges appearing after the fact.
Built around your delivery promise
Each shipment is routed to the carrier and mode that fits its deadline, not to whichever vendor is on rotation.
Seamless returns. Happier customers
Returns ride the same network as the forward leg, so stock is inspected and back on sale sooner.